What to expect.

Above all else, you should come to us expecting GREAT customer service and care.  We strive every day to provide you with a pleasant and positive experience from the moment you make an appointment to the time you spend in our office.  If you don’t feel this has happened, our office manager wants to hear from you!  Our goal is take all feedback and improve from it.

We do our absolute best to run on time.  We understand that you are busy and your time is very valuable, so we want to be sure to serve you promptly.  We do NOT overbook or double book our schedule.  However, sometimes people have a more serious condition than they thought or we expected, or on occasion someone has a reaction to an allergy injection. Please be patient with us in these situations.  Your medical assistant or receptionist will communicate with you in cases like this; you will never be sitting in a room wondering what is going on or if you have been forgotten.

New patients will have a medical history interview over the phone prior to coming in.  Once in the office, you will be taken to your consultation, which will be held with the doctor in his office.  The doctor will ask follow-up and more extensive questions to build on the information that the medical assistant reviewed with you over the phone.  From this consultation, the doctor will decide what allergy testing, if any, is needed to put the pieces of the puzzle together for your situation and he’ll start developing a long-term care plan tailored just for you.  The doctor will order your tests and the medical assistant will come in and perform the tests.  Once complete, the doctor will come back in, review the results with you and discuss your care plan.

Please contact us as soon as you know you might not be able to make your appointment.  There is always someone who would probably want your spot if we know you won’t be coming.

Preparing for your appointment.

New and returning allergy patients need to be sure to discontinue antihistamine medications for at least 7 full days prior to their appointment. A short list has been provided for you here, please see our full list of medications to discontinue for further information.

Some of the most common medications in this area are:

***DO NOT stop taking the medications you have for other conditions such as asthma, blood pressure, diabetes etc… ONLY antihistamine-containing medications need to be discontinued.*** If you are uncertain about your medications please either call our office or your pharmacist and ask.

If you have chronic hives and break out when not taking an antihistamine, do not stop your medications prior to coming in.  

Bring all medications with you to your appointment.  This INCLUDES asthma inhalers and asthma devices such as peak flow meters and chamber devices.  This is a very important component to our education process.

Please arrive a MINIMUM of 20 minutes prior to your appointment.  Our goal is to have you ready for the doctor at your appointment time and there is at least 20 minutes of combined paperwork and triage to get done prior to you meeting with him.

New patients should expect to be at the office for 90 minutes or more as we need time for the consultation and treatment. If you feel that your case is particularly complicated, please allow more time as you might have multiple diagnoses.

We’re looking forward to meeting you. Contact us today to schedule an appointment!